MacPaw Reviews Read Customer Service Reviews of www macpaw.com

Many thanks to our users for allowing to post their reviews. Find and disable apps that cannibalize your memory resources. Switch off background plugins and fix small errors like an Apple genius. When your Mac stalls, free up its RAM memory in a click. Also, run Maintenance scripts to make your apps more responsive. We believe that making great products requires seeing the world in a different light.

Started in 2008, the company has won the hearts of more than 30 million users worldwide. Today every fifth Mac on Earth has at least one app by MacPaw. MacPaw is a Ukrainian company that develops popular software for macOS and iOS. Among its products are top-ranked apps like CleanMyMac, Setapp, and Gemini Photos.

In the end, these did not resolve the problem. But they and the tech team stayed with the issue, finally suggesting a hypothesis relating to their transition to a new customer portal. They set up an account for me on that new portal, transferring over the time remaining on my subscription, closed my old account, and had me relink my license info to the new portal.

This is a total scam, and paddle and pay pal should be ashamed they are involved with this company. Indie app maker MacPaw updated its Mac cleaning software with a new major version called CleanMyMac X (which is different from MacKeeper). It’s hard to believe, but CleanMyMac currently has 5 million users. CleanMyMac X helps you remove unneeded files and get an overview of what is slowing down …

Timely customer service is a rare commodity these days. MacPaw Space is the new place in Kyiv created by MacPaw for sharing ideas, making content, and starting projects. MacPaw Space holds events for product IT companies, socially responsible businesses, media, and everyone striving to make a change. Officelovin is a platform that showcases the world’s best office design. Currently, you can browse through over 3,200+ offices of companies such as Airbnb, Dropbox, Slack, Etsy, and many others.

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Either because we’re updating the site or because someone spilled coffee on it again. We’ll be back just as soon as we finish the update or clean up the coffee. MacPaw develops apps that make your Mac life simpler. We do complex things in a click and solve ten tasks with one tool.

CleanMyMac has won numerous awards and is used by millions of users around the world. Then changed so it was no longer free and you had to upgrade. Paid for the upgrade as found it useful.

Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist. I was having a persistent problem with CleanMyMac crashing in the background overnight. MacPaw had seen this before, but with only a few customers, and they were trying to figure out the cause. The support team was responsive and helpful – they started by providing a number of potential solutions to try.

We recommend to start with an automated Mac cleaner tool a.k.a. Smart Scan. It finds junk on your drive and suggests easy optimization tasks you can run. If you decide, you can manually select more items for deletion.

That app crashed and I reported it, but never heard back for 2 days. When I followed up, I was just given generic replies that the team was working on it and that they will get back to me with a response. SCAM – but that’s a normal thing in their country… CleanMyMac X is used to optimize performance on Apple Mac computers through various methods such as deletion of “junk” files and maintenance tasks. They don’t tell you that it causes serious problems with memory usage. It stopped two of my MacBooks completely.

MacPaw Competitors & AlternativesAdd Company

Their persistence, and unwillingness to “walk away” from the problem like most software companies, is really distinctive. MacPaw accepts refund requests if they’re made within 30 days of when the product was purchased. However, they will not accept the refund unless the purchase was made fraudulently. To avoid dissatisfaction, MacPaw allows users to try each of their products before they purchase them. You can download a demo version of their applications to see if you really like them.

To take advantage of this student discount, you’ll just need to enter your student .EDU email address to verify your student status. Once you’re verified by MacPaw as a student, you can redeem up to 30% off of your purchase. The customer service reps at MacPaw were persistent in helping me with my problem. I thought it would be way harder than it was to get to a solution, but they did and with courtesy and professionalism. From Apple II to the latest MacBook, our Museum offers you the unique collection of rare Apple products to discover and get inspired. You can buy either a one-year subscription or a one-time purchase.

Quick, “on point” service, focused on solving the issue. Nobody wasted my time and real person contact feels awesome nowadays with robots taking over the customer service space. MacPaw is a software development company that was founded in 2008 by Oleksandr Kosovan in Kyiv, Ukraine.

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The company shut me down and said I was using an illegal download just two months after I had paid for it. Their sales team could not figure it all out and the company response was just totally stupid. Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. We then upload the latest codes & promotions to our pages, refreshing them twice a week. MacPaw has a team of over 200 employees, who are spread across offices in Kyiv, Ukraine, and San Francisco, California.

• I have been billed five times for one computer in recent months.
• Delete system junk, unwanted apps and malware, and tune your Mac for maximum speed.
• In the end, these did not resolve the problem.
• If you decide, you can manually select more items for deletion.
• MacPaw accepts refund requests if they’re made within 30 days of when the product was purchased.

Created in Ukraine in 2008, MacPaw is a well-known developer of maintenance and utility software for Apple products. The brand started as a simple student project by founder and current CEO Oleksandr Kosovan, and now sells a range of software and applications. Rather than selling any hardware, MacPaw is centered around own-brand products that help optimize the performance of other applications such as CleanMyMac, ClearVPN & Gemini photo manager. The company estimates that 1 in 5 Macs have a MacPaw app installed, and the brand has received recognition from a number of the world’s biggest tech publications. Although MacPaw is oriented toward Apple users (as suggested by the name), the company does also offer a few products that support Windows users.

The company is known for developing innovative and user-friendly software for macOS and iOS devices. Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help. Use these 9 MacPaw coupon codes to save on maintenance software and applications. The company’s flagship product is CleanMyMac, a software tool designed to optimize and clean up Mac computers, making them faster and more efficient.

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Both do not do anything to help reinstate the situation. They get back with complicated instructions to reinstate while you have already paid. Not worth the money or effort to deal with them. You can foun additiona information about ai customer service and artificial intelligence and NLP. I just removed the software and will go else where.

Gain trust and grow your business with customer reviews. MacPaw has a rating of 1.33 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. MacPaw ranks 517th among Software Other sites.

There are paid plans for 1, 2, and 5 Macs. Update all your apps in one sweep, including the macOS itself. Everything is refreshed, and you can see what’s been added in each update. The most user-friendly problem fixer for Mac. Delete system junk, unwanted apps and malware, and tune your Mac for maximum speed.

What is wrong with the people that actually approve designs, etc., like this? Even though the app can be useful and the services they provide are not at all bad, the cancellation and pricing are just a pure form of modern robbery. Great client service; fast response, great knowledge and very helpful. Fantastic products and the support to back them. MacPaw Space is a platform for creators, changemakers, and visionaries who strive to change the world. MacPaw offers you a space for your ideas – to share, find support, and get inspired.

Search code, repositories, users, issues, pull requests…

The company is also committed to giving back to the community, with a focus on supporting education and environmental initiatives. We purchased a subscription of CleanMyMac of $34.95 on September 9,2022. We canceled our subscription on September 27,2022. We canceled our subscription in 18 days. I have tried over and over to cancel my subscription and I only get into an endless loop that does nothing to solve this issue. I keep having to cancel my credit card due to Paddle Net / MacPaw continuing to recharge it.

We use dedicated people and clever technology to safeguard our platform. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Customer macpaw service for the product clean my Mac was excellent. I experienced a double charge and they promptly removed one of the charges. Excellent and timely customer service – had my problem solved quickly and courteously.

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We are MacPaw, and we’re striving to innovate and create incredible software for your Mac. MacPaw partnered with Video Supply to produce a series or marketing videos to promote their best-selling product, CleanMyMacX. Shop your favorite products and we’ll find the best deal with a single click.

BBB Business Profiles may not be reproduced for sales or promotional purposes. Click this section and you’ll be able to enter your coupon details. Make sure to click “Apply” once you’ve pasted your MacPaw coupon code into the right box. Scroll to the bottom of the MacPaw store page and find the section labeled “Already have a coupon code”. Select one of our MacPaw coupons you’d like to use, click “Get Code” to reveal it, and copy it for later. It goes against our guidelines to offer incentives for reviews.

The company is committed to creating high-quality software that enhances the user experience and is constantly working to improve and evolve its products. Their products may be fine but take extreme caution when trying their wares on trial as you may find charges against you, particularly if you have an Apple Card. Absolute, total pain to get such charges wiped by both MacPaw and Apple – ridiculous! Traditional credit card companies are much, much easier to deal with.

For $9.99 per month, you can download and use more than a hundred Mac apps without spending another cent. All those apps are usually paid apps, but Setapp wants to change the model. Setapp was founded by MacPaw, an independent Mac development company based … My apps were crashing and when I tried to run Malware removal CleanMyMac crashed. I got a response from the company that asked me to run a helper app (that I’d already run).

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Excellent contact, efficient service

Choose your format and contact us to book space. Ideas are like plants — they need space to grow. And just like plants, sometimes they need to be taken out of the box. Yes, but there is a free version to test out all the features. And there is a 30-day money-back guarantee.

CleanMyMac is a powerful Mac cleaner, speed booster, and health guard, designed to help your Mac run at full throttle again. Locate massive old files that were swept under the rug.Need to filter out just movies or months-old documents?

• Yes, but there is a free version to test out all the features.
• Make sure to click “Apply” once you’ve pasted your MacPaw coupon code into the right box.
• I have tried over and over to cancel my subscription and I only get into an endless loop that does nothing to solve this issue.
• Fantastic products and the support to back them.

MacPaw behaves in an all-too-familiar way trying to foist specious charges on consumers. MacPaw has updated its macOS maintenance utility, CleanMyMac X, to make it easier for Mac users to remove from their systems apps made by… Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.

Claim your profile to access Trustpilot’s free business tools and connect with customers. As a matter of policy, BBB does not endorse any product, service or business. If you’re looking for more information on Tom’s Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page. Add the products you want to your basket and head to the checkout when you’re ready to complete the purchase.

We also ensure all reviews are published without moderation. We’ll be happy to make a personal offline or online tour for you and your team. Contact [email protected] for cooperation and any additional information. Shiny new MacPaw Space is ready to embrace you and your team. Conferences, presentations, meetups – any event is possible.

Once you are in, it’s impossible to get out. They tried to bill me before the contract was up 4 months prior and then turned me off because I didn’t pay it. The folks that take up the billing is Paddle.

Couldn’t do a thing, couldn’t understand why Finder etc couldn’t load. I had to take them in to Apple, they uninstalled the Clean my Mac software, and now they are all working fine. Apple advises this is a common problem with this software. MacPaw won’t issue a refund, and I have incurred extra costs to fix my laptops. This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free – all you will need to pay is a discounted price for whatever items you want to buy.

The upgrade added photos and itunes search and who knows what else. Totally failed and crashed my hard drive! It now restarts on its own every 20 or so minutes. Contacted the company and they blamed me and we not helpful and continue to sell this VERY BAD PRODUCT! Not that I wanted it but did not even offer to return my money or send me a working copy of the original program, which is no longer available. I am so upset I was duped by this fraud.

If you’re looking to save on that essential bit of maintenance software, check out our selection of MacPaw coupon codes to help you save on your order. MacPaw Inc. is a fresh independent software development company, basically a small group of passionate people. We specialize in software development using latest MacOS X technologies. If you comply with all listed requirements and your discount is still not being applied, send an email to our team at and we can help.